Responsible Gaming
Gaming Should Be Entertainment
At 1-32 Cuba Street, we believe that casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you find yourself struggling to control your gambling habits, help is available. We encourage you to take advantage of the tools and support services outlined on this page.
Age Verification
In New Zealand, you must be 18 years of age or older to gamble legally. We take age verification seriously and verify all players before allowing access to our platform.
If you are under 18, please do not attempt to gamble. Gambling at a young age can lead to serious problems later in life.
Warning Signs of Problem Gambling
Do any of these warning signs apply to you?
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with money you cannot afford to lose
- Hiding gambling activities from family, friends, or partners
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious, irritable, or restless when you're not gambling
- Lying about the amount of time or money spent gambling
- Experiencing relationship conflicts because of your gambling
- Unsuccessful attempts to cut back or quit gambling
- Using gambling to escape stress, anxiety, or other emotional problems
If you recognise any of these signs in your own behaviour, it's important to seek help immediately.
Self-Help Tools & Controls
We provide the following tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before you stop playing
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, please log into your account or contact our customer support team for assistance.
Support Organisations & Resources
If you or someone you know needs help with problem gambling, please reach out to one of these support organisations:
New Zealand
- Problem Gambling Foundation (NZ): 0800 664 262 | www.pgf.nz
- Gamblers Anonymous (NZ): Meetings available nationwide | www.gamblersanonymous.org.nz
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
United Kingdom
- GamCare: www.gamcare.org.uk
- GamStop (Self-Exclusion Scheme): www.gamstop.co.uk
Canada
- Responsible Gambling Council: www.responsiblegambling.org
United States
- National Council on Problem Gambling: www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
Get Help Today
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out—support services are confidential and non-judgmental.
Contact one of the organisations listed above, or speak with a trusted friend, family member, or healthcare professional. Your wellbeing is important to us.